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Shipping
Information (None CB)

Holiday Shipping Policy
  • Effective 11.19.18 - 12.16.18
  • Orders must be placed by 12.16.18 at 11:59 pm EST to receive before the Holiday.
  • Due to high volume, all domestic orders will ship by 12.19.18
  • Unfortunately, we cannot guarantee a shipping time for international orders.

    When will I receive my package?

    • Processing time is separate from shipping time.
    • Orders are processed Monday-Friday (excluding holidays).
    • Please allow 7-14 days for orders to ship.
    • Shipping time is based on the method selected by the customer at checkout.
    • Shipping timelines do not apply to orders shipped to APO/FPO addresses.

    METHOD

    TIME

    RATE

    USPS First Class Mail

    5 - 7 business days

    Calculated at checkout based on order size

    FedEx 2-Day

    2 business days

    Calculated at checkout based on order size

    Standard - International

    7 - 10 business days

    Calculated at checkout based on order size


    We currently ship to: Australia, Austria, Bahamas, Belgium, Brazil, Canada, Finland, France, Germany, Hong Kong, Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States, and United States Minor Outlying Islands.


    Shipping fees are non-refundable. For items returned to Team Ninja due to an undeliverable address or issues with Customs, refunds will be issued for the net price of the item(s) minus the shipping charge.

     

    Team Ninja does not hold or accept any responsibility for packages that have been stated as items lost, stolen, stuck in transit, or delivered. Team Ninja does not issue refunds or store credit for packages that the courier confirms as lost in transit or delivered. Please contact the shipping courier to locate your order.

     

    International Shipping: Team Ninja is not responsible for the payment of Customs or VAT Fees. The fee varies and is determined by each country and cannot be calculated in advance. By processing an order, you agree and acknowledge you will pay any Customs and VAT fees that may occur.

    Size Chart